Changelog

Everything new, improved, and fixed in CortexCart. We ship updates regularly to help you get the most from your analytics.

v2.14.0New Feature

AI Voice Call Center Launch

Introduced our AI-powered voice call center with three dedicated agents — Sales (Amy), Customer Service (Emma), and Technical Support (Brian). Inbound and outbound call handling with real-time transcription, CRM integration, and intelligent escalation to human operators during business hours.

v2.13.2Improvement

Multi-Touch Attribution Model Update

Refined our attribution algorithm to better handle cross-device journeys. The time-decay model now factors in session gaps of more than 7 days, giving you more accurate revenue attribution across long sales cycles.

v2.13.0New Feature

Shopify Flow Integration

CortexCart now connects directly to Shopify Flow. Trigger automated workflows based on attribution events — for example, tag high-value customers when their first-touch came from a specific campaign.

v2.12.1Fix

Dashboard Loading Performance

Resolved an issue where the main analytics dashboard could take over 5 seconds to load for accounts with more than 50,000 orders. Load times are now consistently under 2 seconds.

v2.12.0New Feature

Custom Report Builder

Build your own reports by selecting metrics, dimensions, and date ranges. Save and schedule reports to be emailed to your team weekly or monthly. Export to CSV or PDF.

v2.11.0Improvement

Tracker Script Performance Optimisation

Reduced the CortexCart tracking script size by 40% and moved to a fully asynchronous loading model. Zero impact on your store's Core Web Vitals scores.

Changelog — Product Updates & New Features | CortexCart