Industry Insights

Original commentary on e-commerce analytics, AI, attribution, and growth strategy. Our perspective on the trends shaping online retail.

Attribution7 min read

Why Multi-Touch Attribution Still Matters in 2026

With cookie deprecation reshaping the tracking landscape, first-party attribution models are more critical than ever. Here's how to adapt your measurement strategy without losing visibility into what drives revenue.

AI & Commerce6 min read

AI Call Centers: The Next Frontier for E-commerce Support

Voice AI has reached a tipping point. We explore how combining real-time speech recognition with large language models creates support experiences that rival human agents — at a fraction of the cost.

Analytics5 min read

Beyond Shopify's Built-in Reports: What You're Missing

Shopify gives you surface-level metrics. But understanding which campaigns generate profit (not just revenue) requires stitching together data that Shopify doesn't surface. Here's what to look for.

Analytics6 min read

GA4's Blind Spots: What E-commerce Merchants Can't See

GA4 is powerful for general web analytics but falls short for e-commerce-specific needs. Sampled data, last-click bias, and limited profit tracking mean you're making decisions on incomplete information.

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Industry Insights — E-commerce Analytics & AI Commentary | CortexCart