Resolved
Brief tracker latency increase
Between 14:00-14:45 GMT, some tracking events experienced up to 3 seconds additional latency. Root cause was a temporary spike in ingestion volume. Auto-scaling resolved the issue with no data loss.
All Systems Operational
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Current Status
Main Website
cortexcart.com marketing site and customer dashboard
Operational
Tracker App
Analytics tracking script and data collection pipeline
Operational
Email Support
Customer email support processing and delivery
Operational
Support Tickets
Help desk ticket system for customer issues
Operational
Call Center
AI voice call center for sales and support calls
Operational
AI Services
AI-powered analytics, attribution modelling, and insights
Operational
Recent Incidents
Resolved
Scheduled maintenance — Dashboard upgrade
Planned 15-minute maintenance window to deploy dashboard performance improvements. All services remained available during the upgrade.
This page is manually updated. If you're experiencing an issue not listed here, please contact support@cortexcart.com